This incident has been resolved as of September 14, 9:00pm ET. All card payouts initiated between September 12–14 have been processed successfully. Bank transfer payouts were unaffected throughout. We apologize for the inconvenience and thank you for your patience.
Resolved
This incident has been resolved as of September 14, 9:00pm ET. All card payouts initiated between September 12–14 have been processed successfully. Bank transfer payouts were unaffected throughout. We apologize for the inconvenience and thank you for your patience.
Identified
We are currently experiencing delays with card payouts. Card payouts initiated between September 12–14 may take longer than usual to complete. Bank transfer payouts are unaffected.
We expect this to be fully resolved, with all affected payouts to be processed by September 15. We apologize for the inconvenience and will update this page once resolved.