The underlying infrastructure issue has resolved and we are monitoring for full recovery.
Payment authorisation success rates are recovering and new transactions should complete normally. Payout processing has also recovered.
We will confirm full resolution once all systems have been stable for 15 minutes. If you are still experiencing failed transactions, please retry — in-flight transactions affected during the incident window will not result in duplicate charges.
— Breeze Team
Resolved
The underlying infrastructure issue has resolved and we are monitoring for full recovery.
Payment authorisation success rates are recovering and new transactions should complete normally. Payout processing has also recovered.
We will confirm full resolution once all systems have been stable for 15 minutes. If you are still experiencing failed transactions, please retry — in-flight transactions affected during the incident window will not result in duplicate charges.
— Breeze Team
Identified
We identified the cause as an issue with our cloud infrastructure provider affecting the availability of some backend services. We are working with our provider to investigate the underlying cause.
— Breeze Team
